We use the «Real Cookie Banner» consent tool to manage the cookies and other similar technologies used (tracking pixels, web beacons, etc.), and the consents related to them. You will find detailed information about the operation of «Real Cookie Banner» at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context is Article 6 (1) sub. c of the GDPR and Article 6 (1) sub. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is not mandatory by contract or necessary for the conclusion of a contract. You are not obliged to provide your personal data. But if you don’t, we won’t be able to manage your consents.

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login data, email address, password, computer information and connection and purchase history. We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, page interaction information and the methods used to navigate off the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.

When you make a reservation on our website, as part of the process, we collect personal information that you provide to us, such as your name, email address and mobile number. Your personal information will be used only for the specific reasons indicated above.

We collect such personal and non-personal information for the following purposes:

1. To provide and operate the services;

2. To provide our users with continuous customer assistance;

3. To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;

4. To create aggregated statistical data and other aggregated or deduced non-personal information, which we or our business partners may use to provide and improve our respective services;

5. To comply with applicable laws and regulations.

Our company is hosted on the Hostinger platform. WordPress provides us with the online platform that allows us to sell you our products and services. Your data can be stored through Hostinger’s data storage, Hostinger databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by WordPress and used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the safe handling of credit card information by our store and its service providers.

We may contact you to notify you about your account, to solve problems with your account, resolve a dispute, charge fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes, we can communicate with you by email, phone, text messages and postal mail.

If you do not want us to process your data, contact us at info@tantratenerife.es.

We reserve the right to modify this privacy policy at any time, therefore, review it frequently. The changes and clarifications will take effect immediately after their publication on the website. If we make substantial changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and in what circumstances, if applicable, we use or disclose the information.

If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at info@tantratenerife.es.