Logo Tantra

your privacy

We use the consent tool “Real Cookie Banner” to manage cookies and other similar technologies used (tracking pixels, web beacons, etc.), and the consents related to them. Detailed information on how the Real Cookie Banner works can be found at https://devowl.io/rcb/data-processing/ https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Article 6 (1) sub. c GDPR and Article 6 (1) sub. f GDPR. Our legitimate interest is the management of cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually obligatory nor necessary for the conclusion of a contract. You are not obliged to provide your personal data. However, if you do not do so, we will not be able to process your consents.

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login details, email address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.

When you make a booking on our website, as part of the booking process, we collect personal information that you provide to us, such as your name, email address and mobile number. Your personal information will be used only for the specific reasons stated above.

We collect such personal and non-personal information for the following purposes:

1 To provide and operate the Services;

2 To provide our users with ongoing customer support; 3;

3 In order to contact our visitors and users with general and personalised service-related notices and promotional messages;

4 To create aggregate statistical data and other aggregated or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5 To comply with applicable laws and regulations.

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our shop and its service providers.

We may contact you to notify you about your account, to troubleshoot problems with your account, resolve a dispute, collect fees or money owed, to solicit your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, text message and post.

If you do not want us to process your data, please contact us at info@tantrateneridfe.es.

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you that it has been updated so that you will know what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.

If you wish to: access, correct, amend or delete any personal information we hold about you, you are invited to contact us at info@tantratenerife.es.